THE BEST and worst GP surgeries in the Basingstoke area have been revealed.
90 per cent of patients at Watership Down Health, who run surgeries in Kingsclere, Overton and Oakley, said that their overall experience was good, meaning it took the number one spot.
The survey, carried out each year for the NHS, asks patients their views of their registered practices across a range of criteria, including ease of making an appointment, their practice's website, the helpfulness of receptionists and whether their needs were met.
68 per cent of patients at Watership Down said that their experience was very good, with another 22 per cent commenting that it was fairly good.
You can see the full list below.
In second place was Whitewater Health, a partnership of surgeries in Hartley Wintney and Hook.
89 per cent of patients there said that their overall experience was good.
Just behind them was Crown Heights in Basingstoke town centre (88 per cent), followed by Clift Surgery, Bramley (87 per cent) and Odiham Health Centre (85 per cent).
On the other hand, The Camrose Gillies and Hackwood Partnership came last in the statistics, with 63 per cent of patients saying their overall experience was good.
The partnership have sites in South Ham, Brighton Hill and Brookvale.
Second bottom was Bermuda Marlowe Partnership in Popley, with 72 per cent.
The results are part of the GP Patient Survey, an independent survey run by Ipsos MORI on behalf of NHS England.
It is the largest survey of its kind as is used by the NHS as a key source of insight.
How do they compare?
The average across the North Hampshire Clinical Commissioning Group, which includes Basingstoke, Alton, Hartley Wintney, Kingsclere and Tadley, was that 81 per cent thought their overall experience was good.
This risen slightly compared to last year (80 per cent), but is below the results from 2018 (85 per cent).
In that time, the number of people reporting poor experiences in North Hampshire has increased slightly over the last three years.
In 2018, five per cent reported that their overall experience was fairly poor or very poor, compared to eight per cent in both of the last two years.
And North Hampshire ranked joint fourth out of the seven CCGs in Hampshire.
West Hampshire, which includes Andover, Whitchurch, Winchester and the New Forest, was the best in the county with 87 per cent of patients reporting positive experiences, closely followed by South East Hampshire and the Isle of Wight.
At the bottom was Fareham and Gosport with 72 per cent, with Southampton (77 per cent) just above.
The full list:
- Watership Down Health (Kingsclere, Oakley and Overton) - 90%
- Whitewater Health (Hook and Hartley Wintney) - 89%
- Crown Heights Medical Centre (Basingstoke) - 88%
- Clift Surgery (Bramley) - 87%
- Odiham Health Centre (Odiham and Old Basing) - 85%
- Chineham Medical Practice - 81%
- Bramblys Grange Medical Practice (Basingstoke) - 79%
- Tadley Medical Partnership - 78%
- Beggarwood Surgery - 75%
- Bermuda Marlowe Partnership (Popley) - 72%
- Camrose Gillies and Hackwood Partnership (South Ham, Brighton Hill and Brookvale) - 63%
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