Is John Lewis Basingstoke still open for Click and Collect?

Since the company announced earlier this year that it was undergoing a consultation and wouldn’t be reopening its Basing View branch, it has remained open for click and collect.

The online service allows the public to buy items online before heading down to the store to collect it in person, saving the cost of delivery charges.

But what will happen to the giant John Lewis store now it is closing and will click and collect remain open?

We’ve tried to found out.

John Lewis Basingstoke is closed for Click and Collect

John Lewis Basingstoke stopped its click and collect service on Monday but customers don’t have to worry, according to its spokeswoman.

Mandy Pursey told The Gazette: “John Lewis Basingstoke stopped it's click and collect service on Monday this week when we announced that the shop would close.  Customers who want to use our click and collect service can arrange collection at the Waitrose shop next door, or at any of our other 900 click and collect sites across the UK.”

Will John Lewis Basingstoke be replaced and with what?

The short answer is no one seems to know. The site, supported by Basingstoke & Deane Borough Council, only opened in 2015 and was purpose-built to encompass the John Lewis at home brand alongside a Waitrose superstore.

At 46,000sq ft, the building was described as a ‘partnership powerhouse’ and included a large café and restaurant, a wine bar, a juice bar, a bakery as well as ample parking and facilities for staff.

While Waitrose will be remaining open, according to the company, there are no immediate plans to expand into the John Lewis at home section.

John Lewis Partners own the building so it’ll be down to them to decide what replaces it.
When we asked Gazette readers earlier this year about what they would like to see there, we were inundated with opinions but one thing united everyone – no one wanted to see another empty store.