Customers of the Mark’s and Spencer’s café in Chineham Shopping Centre, due to close at the end of this month, have rallied to support the café and its staff.
Tracy, an employee at the café, has been working there since its opening in March 2012, and is devastated to see it go. She, along with colleague Grace, who has been working at the café for three and a half years, are known as duo Tracy and Grace to customers.
Regular customer Lisa Burne, and a previous employee at M&S, said: “Tracy and Grace have been the staying power, the backbone of this café.”
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She added: “I’ve worked for Marks and Spencer’s for 20 years; we would come up here [the café] twice a week.”
Outpouring of support has come in since the announcement, through a series of colourings done by customers.
Tracy brought in colouring pages of cakes, teacups, and other designs, available, along with cups of crayons, to colour in.
Messages such as, ‘I will miss the café, sorry you’re going’ and ‘To Tracy, I love your hot chocolate’ can be seen in the pictures.
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Another reads: ‘The café is the best part of shopping here!’
Thirteen-year-old Beth has been visiting the café since she was younger and her message reads: ‘I went here since I was little, and I’ve loved it… Thank you.’
Tracy and Grace are thankful for the support, with people of all ages drawing pictures and writing messages to show their gratitude, including 81-year-old Aden and 43-year-old Susan.
As previously reported, an M&S spokesperson confirmed that the café will close on November 26. They said: “Following a review of our stores, we have informed colleagues at our M&S Chineham Simply Food that the café will be closing on 26 November.
“Whilst we understand some people will be disappointed by this news, we can reassure customers that the store will continue serving shoppers as normal and all colleagues will continue working in other roles in store.”
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