WOMEN who have recently given birth at Basingstoke hospital are being asked to share their experience to help improve maternity care.
Hampshire Hospitals NHS Foundation Trust (HHFT) will carry out a survey between April and June to find out about the experiences of antenatal care, childbirth and postnatal care at Basingstoke hospital for women who have had a baby there recently, including young mothers aged 16 and 17.
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The survey is part of a national programme to improve experiences of maternity care.
The trust said: “Your feedback matters and is important to us. We will use the survey results and feedback to understand the experience of the maternity care we provide so that we can make improvements for all new mothers and babies.
“If you are invited to take part, the trust will pass on your contact details (name, mobile telephone number and postal address) so researchers can get in touch with you in a few months’ time about the survey.”
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The survey is being carried out by an independent survey contractor, Picker Institute Europe, on behalf of HHFT, the Care Quality Commission and the survey co-ordination centre at Ipsos MORI.
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Taking part in the survey is voluntary and all answers are confidential. The results of the survey will be presented in a form that does not allow any individual’s answers to be identified.
The survey is part of the NHS Patient Survey Programme, established in 2002 to ensure that patients and the public have a real say in how NHS services are planned and developed.
The results will be analysed by HHFT to see where it can make improvements, decide the main priorities, and draw up an action plan of what needs to happen to introduce the changes.
If you do not wish to take part, or have any questions about the survey, contact the trust’s PALS and complaints team on 01256 486766 or via email Palsandcomplaints@hhft.nhs.uk.
Further information about the survey is available here.
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