A CARE home has been rated 'requires improvement' after inspectors found that it did not ensure medicines were managed safely and leadership was inconsistent.

Roman House, in Winklebury Way, was visited by the Care Quality Commission (CQC) on January 10 and January 29.

A report published on Tuesday, May 14 said the home, which provides care for people with learning disabilities and physical disabilities, 'requires improvement'.

READ MORE: Famous faces congratulate hero Max who suffers from brittle bones on marathon ride

The CQC said: "The provider did not always have processes in place to ensure medicines were managed safely.

"When prescriptions were unclear, the service did not clarify these with the prescriber in a timely way and staff continued to administer them with unclear instructions."

Inspectors found that 'processes to ensure people were supported by enough qualified, skilled and experienced staff were not effective'. They added: "This increased the risk of harm to people."

The CQC also raised concerns about the leadership of the care home. It said: "The service was not always well-led. The provider failed to ensure quality assurance processes were effective and the governance and leadership in the service had been inconsistent. 

SEE ALSO: Basingstoke firm boosting mental health support with new trainers

"At the time of our assessment, there was not a registered manager in post and there had been inconsistent management, oversight, and support of the home for approximately one year.

"This led to shortfalls in the quality and safety of care people received. We found three breaches of regulation."

Inspectors did receive good feedback from the people that Roman House cares for, who said the 'manager is nice' and the staff are 'quick to help'.

They added: "They (staff) come if I need them, if I need phone calls, they do it for me."

The CQC said that a 'new manager had just started and was keen to make improvements' with senior leaders 'acknowledging the shortfalls' and working to 'improve the service'.

A spokesperson for Roman House said: “While disappointed with the report we are heartened by the very positive comments from the people we support. 

"A new leadership team, supported by senior management and working alongside families, has been implementing an extensive action plan for several months ensuring the individuals we support live valued lives and are enabled to make their own choices, as well as addressing safety concerns. 

"We hope that the CQC will come back in the very near future to see the significant improvements that have been made.”